Welcome to SugarLoversHub.co.ke. We understand that discretion and privacy are paramount in the sugar dating community. This Privacy Policy demonstrates our firm commitment to protecting your personal information while providing a safe, secure, and enjoyable dating experience. By using our website, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information You Provide:

  • Registration details (email address, password, age, gender)
  • Profile information (bio, interests, lifestyle preferences, relationship expectations)
  • Photos and verification images
  • Communication content (messages, chats with other members)
  • Payment information for premium services

Information Collected Automatically:

  • Technical data (IP address, browser type, device information)
  • Usage patterns (pages visited, features used, time spent)
  • Cookies and tracking data

3. How We Use Your Information

We use your information to:

  • Create and maintain your account
  • Provide personalized match suggestions
  • Facilitate communication between members
  • Ensure platform safety and prevent fraud
  • Send service-related notifications and updates
  • Improve our services and user experience
  • Process payments for premium features

4. Discretion & Profile Visibility

Your privacy is our priority:

  • Profiles are visible only to registered members
  • We employ measures to prevent search engine indexing of profiles
  • You control what information is visible through your privacy settings
  • Optional features allow you to blur photos or hide profile from specific users

5. Data Sharing

We do not sell your personal data to third parties. We may share information only in these limited circumstances:

  • With trusted service providers who assist our operations (under strict confidentiality agreements)
  • When required by law or legal process
  • To protect the safety of our members and the public
  • In connection with a business transfer or merger

6. Your Rights

You have the right to:

  • Access and review your personal information
  • Update and correct your profile data
  • Download your data in a portable format
  • Request account deletion
  • Opt-out of marketing communications
  • Restrict certain data processing

7. Cookies

We use cookies to:

  • Enhance user experience
  • Remember preferences and settings
  • Analyze site traffic and usage patterns
  • Personalize content and matches

You can control cookie settings through your browser, though this may limit some website functionality.

8. Data Security

We implement robust security measures including:

  • SSL encryption for all data transmissions
  • Secure server infrastructure
  • Regular security assessments
  • Strict access controls
  • Ongoing staff privacy training

9. Changes to This Policy

We may update this policy periodically. Continued use of our services after changes constitutes acceptance of the modified policy. Significant changes will be notified through our platform or via email.

Contact Us

For privacy-related questions or to exercise your rights, contact us at:
Email: privacy@sugarlovershub.co.ke
Address: [Your Physical Address]
Phone: [Your Contact Number]

This policy is designed to comply with Kenyan data protection laws. Please review it regularly for updates.

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